Meanwhile, they hadn’t started my friends hair. My stylist finally told the secretary to wash her hair. While she was washing her hair, she told my friend that my stylist was the only one to have experience with “our hair” so that’s why we were waiting.
Excellent stylist! Coffee, snacks, professional stylists as well as clients. Always a good conversation or healthy debate going on.
When done with my hair (which she chopped way further than I told her to) she went on to style my friends. She burnt her cheek and pretended nothing happened. She also gave her a 40s style updo that was nothing like the picture.
Second, I called and made two appointments for 9 am on a Friday explaining we had to be out by 10:15 for a wedding. The lady told me 4-5 times that we would have plenty of time. She called me the Friday before my appointment asking if I was showing up. When I explained the appointment was the next Friday she apologized saying “oh yeah I have you for 11/3” and again reiterated 3-4 times that we would be good with two appointments and out by 10:15
I have always found Headline Hair Salon to be a friendly, courteous and professional salon. They offer a variety of services and are knowledgeable of all hair types. Natalie takes excellent care of my hair and I have never been disappointed with a style or the service I've received. I recommend Natalie and Headline Hair Salon to anyone seeking a quality salon that provides outstanding customer service.
Also charged me $45 for the cut and $55 for a style.
When we arrived Friday 11/3, the woman told me the stylists weren’t there yet because I was early. I was not early. My appointments were at 9 and it was 9:01 when she said this. After waiting for one stylist to arrive, she got started on my hair and continued to assure me we would be out by 10:30 at the latest.
Horrible horrible experience. Do not recommend even for their speciality.
I had great service here! My stylist, Jaleesa was polite and professional. She opened the shop early because I was on a time limit, and got right to work. I got medium box braids installed, and I love them so much!
I've been going to Headlines for over a year now and I truly won't go to any other salon! They are very professional, extremely nice, it's very clean,and they always do a phenomenal job, no matter what hairstyle. I've gotten my hair braided, dyed, curled, treated and etc and never left unsatisfied. I always get compliments on my hairstyles and always recommend Headlines!
Absolutely horrendous experience. First of all, we did not see any indicators that this salon focuses in African American hair.
The salon is clean and inviting, and they have snacks and beverages for customers to enjoy. When it looked like we wouldn't make the time limit, another stylist at the salon stepped in to help finish my hair in time. I couldn't ask for better service.
Headline Hair Salon Inc is a US Hair Care Studio based in Jessup, Maryland. Headline Hair Salon Inc is located at 7916 Dorsey Run Rd, Jessup, MD 20794, USA.
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